Denial Management

Denial Management

Reducing Claim Denials and Maximizing Reimbursements

At Protouch Medical Billing, we understand that claim denials can significantly impact your practice’s revenue and cash flow. Our Denial Management services aim to identify, resolve, and prevent denials, ensuring that your claims are paid promptly and accurately. With a strategic approach, we help you recover lost revenue and streamline your billing process.

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What We Do

Identify and Categorize Denials:

We quickly identify why claims were denied, whether due to coding errors, missing information, lack of authorization, or payer-specific issues. By categorizing denials, we can uncover trends and implement corrective actions​.

Root Cause Analysis:

Our team conducts thorough root cause analysis to identify common patterns in claim denials. By tracking and analyzing denial data, we help your practice avoid repeating mistakes and implement better billing practices​.

Correct and Resubmit Claims:

Once errors are identified, we work on correcting and resubmitting claims to payers. Whether it’s fixing documentation, coding, or patient information errors, we ensure claims are ready for prompt approval​.

Appeals Management:

If claims are unjustly denied, we manage the appeals process, submitting all necessary documentation and following payer guidelines to ensure proper reimbursement​.



Benefits of Protouch Medical’s Denial Management Services

Faster Reimbursements:

By quickly addressing denials and reworking claims, we ensure that payments are not delayed, keeping your revenue cycle healthy.

Prevention of Future Denials:

We provide insights and recommendations on how to reduce future denials through better documentation practices, coding accuracy, and payer communication​.

Automated Solutions:

With automation tools, we streamline the denial management process, allowing faster identification, tracking, and correction of claim issues​.

Collaborative Approach:

We work closely with your team to ensure all aspects of the revenue cycle, from coding to payer relations, are optimized to reduce denial rates and maximize collections​.

Common Denial Reasons We Address

Missing or Incorrect Information
Lack of Preauthorizatio

Coding Errors


Duplicate Billing


Non-Covered Services